Careers
Growth Manager Lead
We’re looking for a Growth Manager who blends data, creativity, and experimentation to drive sign-ups, engagement, and retention
Tel Aviv
Full-Time
Role Overview
You'll own the customer relationship from onboarding to renewal, making sure our clients get real value from the platform and grow with us. This is a player-coach role — you'll lead and develop the CS team while staying close to a portfolio of strategic accounts across EMEA and APAC. You'll be the voice of the customer internally, working hand-in-hand with Product, Sales, and Marketing to shape how we retain and expand.
What you'll do:
Lead, mentor, and grow the CS team as we scale globally
Own a portfolio of strategic accounts across EMEA and APAC — driving adoption, retention, and expansion
Build and refine CS processes, playbooks, and onboarding flows
Partner with Sales on renewals and upsell opportunities
Serve as the internal champion for customer feedback, influencing product roadmap and priorities
Track and report on key CS metrics — NRR, NPS, time-to-value, churn
What we're looking for:
4+ years of experience in Customer Success, ideally in a SaaS or tech environment
2+ years of people management experience
Strong communicator with excellent written and spoken English
Natural leader who knows how to build team culture while staying close to customers
Comfortable working in a startup environment where things move quickly and priorities evolve
Role Overview
You'll own the customer relationship from onboarding to renewal, making sure our clients get real value from the platform and grow with us. This is a player-coach role — you'll lead and develop the CS team while staying close to a portfolio of strategic accounts across EMEA and APAC. You'll be the voice of the customer internally, working hand-in-hand with Product, Sales, and Marketing to shape how we retain and expand.
What you'll do:
Lead, mentor, and grow the CS team as we scale globally
Own a portfolio of strategic accounts across EMEA and APAC — driving adoption, retention, and expansion
Build and refine CS processes, playbooks, and onboarding flows
Partner with Sales on renewals and upsell opportunities
Serve as the internal champion for customer feedback, influencing product roadmap and priorities
Track and report on key CS metrics — NRR, NPS, time-to-value, churn
What we're looking for:
4+ years of experience in Customer Success, ideally in a SaaS or tech environment
2+ years of people management experience
Strong communicator with excellent written and spoken English
Natural leader who knows how to build team culture while staying close to customers
Comfortable working in a startup environment where things move quickly and priorities evolve